1903291 - Unable to connect to Diagnostic Agent to Solution Manager 7.10 with error "com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is java.io.IOException: error whlile parsing the data from message server: java.lang.NullPointerException"

• A diagnostic Agent does not connect and contain following warning information in SMDSystem.log file:

"Warning    Connecting to SMD server
ms://solman.domain.com:50004/P4 failed - error counter: 12345 -
com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is java.io.IOException: error whlile parsing the data from message server: java.lang.NullPointerException: while trying to invoke the method java.lang.String.indexOf(java.lang.String) of an object loaded from local variable 'response':while trying to invoke the method java.lang.String.indexOf(java.lang.String) of an object loaded from local variable 'response']"

• The agent was registered via message server port (recommended) or P4 port directly as documented in http://wiki.sdn.sap.com/wiki/display/SMSETUP/Diagnostics+Agents#DiagnosticsAgents-DirectSolutionManagerRegistration

Solution Manager 7.10

KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem