1904194 - Data Services Designer is crashing on BCGCBPRO100u80.dll - Data Services

• Data Services Designer is crashing when the user is trying to login.
• The errorlog.txt contains this message:
  -------------
  0000170101 0000000004 0000000001 0000000017 0000001008 System Exception
  <ACCESS_VIOLATION> occurred. Process dump is written to <C:\Program
  Files (x86)\SAP BusinessObjects\Data
  Services\log\BODI_MINI20120730111149_5480.DMP> and <C:\Program Files
  (x86)\SAP BusinessObjects\Data
  Services\log\BODI_FULL20120730111149_5480.DMP>
  Process dump is written to <C:\Program Files (x86)\SAP
  BusinessObjects\Data Services\log\BODI_MINI20120730111149_5480.DMP> and
  <C:\Program Files (x86)\SAP BusinessObjects\Data
  Services\log\BODI_FULL20120730111149_5480.DMP>
  Call stack:
  0023:02BCF1EA, CBCGPToolBar::UpdateTooltips()+0170 byte(s)
  0023:76C562FA, gapfnScSendMessage()+0818 byte(s)
  0023:7797E38C, RtlInitUnicodeString()+0356 byte(s)
  0023:76C56D91, GetThreadDesktop()+0302 byte(s)
  0023:7797E38C, RtlInitUnicodeString()+0356 byte(s)
  0023:7797E0F2, RtlAllocateHeap()+0172 byte(s)
  0023:76C61B8F, DrawTextExW()+1777 byte(s)
  0023:76C7EAFF, GetShellWindow()+0599 byte(s)
  0023:6F3005F1
  0023:6F3008DD
  0023:6F30CFD0
  0023:6F30CFC4
  0023:6F30CFC4
  0023:6F326F73
  0023:02BD18FE, CBCGPToolBar::AdjustLocations()+1694 byte(s)
  0023:02AFB42A, CBCGPMDIFrameWnd::RecalcLayout()+0202 byte(s)
  0023:02BCF778, CBCGPToolBar::AdjustSize()+0744 byte(s)
  0023:02BCF80D, CBCGPToolBar::AdjustSize()+0893 byte(s)
  0023:02BD1F6E, CBCGPToolBar::AdjustLayout()+0462 byte(s)
  0023:6F3008DD
  0023:02C3458C, CBCGPWorkspace::LoadState()+0476 byte(s)
  0023:76C650B6, GetMenu()+0117 byte(s)
  0023:02ABE347, CBCGPFrameImpl::OnLoadFrame()+0023 byte(s)
  0023:02AF9254, CBCGPMDIFrameWnd::LoadFrame()+0068 byte(s)
  0023:00420852
  0023:00435E95
  0023:004340BA
  0023:6F30D145
  0023:758A339A, BaseThreadInitThunk()+0018 byte(s)
  0023:77989EF2, RtlInitializeExceptionChain()+0099 byte(s)
  0023:77989EC5, RtlInitializeExceptionChain()+0054 byte(s)
  
  Registers:
  EAX=00000000  EBX=00000001  ECX=0A81AF80  EDX=00000000 ESI=0A81A4E0
  EDI=00000000  EBP=00000001  ESP=0018DD38  EIP=02BCF1EA  FLG=00010202
  CS=0023   DS=002B  SS=002B  ES=002B FS=0053 GS=002B
  Exception code: C0000005 ACCESS_VIOLATION
  
  Fault address:  02BCF1EA 01:001AE1EA C:\Program Files (x86)\SAP
  BusinessObjects\Data Services\bin\BCGCBPRO100u80.dll
  
  

• SAP Data Services
• Microsoft Windows Server 2008
• Microsoft SQL Server 2008

DI , DSXI , DS XI , BODI , BODS , KBA , EIM-DS , Data Services , Problem