SAP Knowledge Base Article - Public

1904786 - Can't Find Field Job Title When Migrating Customer Accounts


You are doing the migration of Customers, but you are not finding the field Job Title on migration template.

Reproducing the Issue

  1. Go to Business Configuration Work Center.
  2. Open the activity list of your Implementation Project.
  3. Search for activity Migration of Customers for SAP Cloud for Customer.
  4. Select to open with migration tool.
  5. Go to the link You Can Also and select to download the migration template
  6. There is no field called Job Title in the migration template.


The field Job Title in UI is named different in the migration template.


You have to populate the field Function from Business Card in order to update the Job Title of a customer account.


you can also, migration tool, migration of customers, field job title , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Product Enhancement


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions