Symptom
- DNO_CUST04
- PROCESS TYPE
- PROCESS TYPE ADD
- Incorrect transaction code
- Setting a default transaction type
- Select Transaction Type -- Webpage Dialog
- Creating an incident in ITSM scenario using the wrong transaction type
- You have created a custom Transaction Type in development environment and moved the changes to production environment. Error: 'This transaction type cannot be used for IT Service Management' is raised in step Copy Transaction Type of IT Service Management in SOLMAN_SETUP of production system
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
webui, CRM_UI, SV-SMG-SUP, SM_CRM, SMIN, ZMIN, IT Service Management, ITSM, PROCESS_TYPE_ADD, PROCESS_TYPE , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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