1905448 - How to restrict/allow transaction types when creating new Incidents using CRM Web UI/Fiori UI - Solution Manager

• DNO_CUST04
• PROCESS TYPE
• PROCESS TYPE ADD
• Incorrect transaction code
• Setting a default transaction type
• Select Transaction Type -- Webpage Dialog
• Creating an incident in ITSM scenario using the wrong transaction type
• You have created a custom Transaction Type in development environment and moved the changes to production environment. Error: 'This transaction type cannot be used for IT Service Management' is raised in step Copy Transaction Type of IT Service Management in SOLMAN_SETUP of production system

SAP Solution Manager

webui, CRM_UI, SV-SMG-SUP, SM_CRM, SMIN, ZMIN, IT Service Management, ITSM, PROCESS_TYPE_ADD, PROCESS_TYPE , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To