SAP Knowledge Base Article - Preview

1905626 - Error: Unable to process your request MochiKit.Async.XMLHttpRequestError while viewing large reports from BI 4.0

Symptom

  • Intermittent error is received when large reports are viewed on demand from BI LaunchPad
  • Error: Unable to process your request
    name: MochiKit.Async.XMLHttpRequestError
    message: Request failed
    number: 502
  • If the data cache is deleted, the reports may work for a limited period of time 

     


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Environment

  • Business Intelligence platform (BI) 4.0 Support Package (SP) 5 Patch 5.7
  • Crystal Reports for Enterprise (CRforEnt) 4.0 SP 5 Patch 5.7
  • BW 7.x

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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