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SAP Knowledge Base Article - PreviewSymptom
While Viewing a Crystal Report based on Universe on demand, user gets below error message in BI-Launchpad and CMC.
ERROR: Oracle "tnsnames entry not found"
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Environment
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SAP BI 4.0 SP05
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Reporting Database: Oracle 11g
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
Update connection, tnsnames entry not found, restart CrystalReportsCacheServer, Crystal Report based on Universe , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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