SAP Knowledge Base Article - Preview

1906657 - Analysis Office Message Checklist

Symptom

You encounter an issue when you are using the Analysis Office and would like to create an incident under component BI-RA-AO-XLA.

Please go through the checklist, which includes the information needed by SAP Support to analyze the Analysis Office issue.


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Environment

  • SAP BusinessObjects Analysis, edition for Microsoft Office
  • SAP Netweaver BW server
  • SAP BusinessObjects Business Intelligence Platform

Product

SAP NetWeaver all versions

Keywords

Analysis Office, Log, Prerequisite, checklist, AO, SAP Netweaver, latest version, connection, RSTT, Trace, Performance, Installation, Installer, HANA, BOE, BIP, Advanced mode, Troubleshoot , KBA , BI-RA-AO , SAP Analysis for Microsoft Office , BI-RA-AO-PPA , Powerpoint Addin , BI-RA-AO-BPC , BusinessProcessFlow, Workstatus and BPC for AO , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-CON , Please use component BI-RA-AO-XLA , How To

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