Symptom
There is a system error "Installed base is inactive" can be found in Incident (Both CRMD_ORDER and Web UI).
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Environment
SAP Solution Manager 7.1
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
Installed base, Ibase, Inactive, IB52. Incident, SM_CRM, CRMD_ORDER , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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