SAP Knowledge Base Article - Preview

1908963 - SUP hangs and no more devices can connect to it - SUP

Symptom

  • During a heavy load in Sybase Unwired Platform, SUP hangs and stop processing requests.
  • MobiLink Monitor fails to connect to SUP server.
  • SUP stops updating its log files.
  • CPU hits 100% utilization.


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Environment

  • Sybase Unwired Platform 2.x
  • Heap size Minimum 500M and Maximum 8G
  • JDK 1.6 build xx 64 bit

Product

Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2

Keywords

SUP crashes, FULL GC, GC, SMP, Hang , KBA , MOB-SUP-MBO , Sybase MBO Development , Problem

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