SAP Knowledge Base Article - Preview

1908984 - KBA: Request Cancelation Option From a Customs Declaration Is Not Available Despite Configuration

Symptom

  • The option to request a cancelation from the customs declaration menu is available in GTS functionality - this option is not active for a declaration as expected.
  • 'Request Cancelation' button in the menu of a declaration is grayed out.


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Environment

  • Global Trade Services (GTS)
  • Global Trade Services / Logistics Services (SLL)
  • SAP Global Trade Services

Product

SAP Global Trade Services all versions

Keywords

1100, 901, 900, 800, 720, 710, 700, 300,  300_640, 300_620, cancel declaration, GTS, cancel button,/SAPSLL/LEGCOM , KBA , SLL-LEG-CUS , Customs Management , Problem

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