SAP Knowledge Base Article - Preview

1909011 - Categories are not transferred - SAP CRM Service Manager


Categorization schema created/assigned in CRM, but the categories are empty in the Service Manager mobile application.



SAP CRM Service Manager


SAP CRM Service Manager 3.1.0 ; SAP CRM Service Manager 4.0.0 ; SAP enhancement package 2 for SAP CRM 7.0


  • Categorization
  • CodeText property
  • Multiple sets of categories in a service order
, KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , Problem

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