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SAP Knowledge Base Article - PreviewSymptom
Categorization schema created/assigned in CRM, but the categories are empty in the Service Manager mobile application.
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Environment
SAP CRM Service Manager
Product
SAP CRM Service Manager 3.1.0 ; SAP CRM Service Manager 4.0.0 ; SAP enhancement package 2 for SAP CRM 7.0
Keywords
- Categorization
- CodeText property
- Multiple sets of categories in a service order
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