SAP Knowledge Base Article - Public

1911226 - Error "Failed to update cache for execution. Program will exit" while installing Dashboard 4.0


Got the following error during SAP Dashboard 4.0 SP06 installation:

"Failed to update cache for execution. Program will exit."

Caching Deployment Units,


  • Dashboard 4.0 SP06

Reproducing the Issue

  1. Start installing SAP Dashboard 4.0 SP06.
  2. Installation Stops at 'Caching Deployment Units' step


Caching blocked by virus scan software


Disable AntiVirus software or manually cache the deployment units in question, by copying the content of the folders (the folder name in cache has to match the revision attribute in the seed.xml file of a Data Units):

i. DATA_UNITS\CrystalReports\dunit\\ to <InstallDir>/InstallData/InstallCache/
ii. DATA_UNITS\CrystalReports\dunit\tp.microso ft.wse.runtime-3.0-core-32\ to <InstallDir>/InstallData/InstallCache/



Xcelsius installation cache caching dashboard Sp06 failed , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem


SAP BusinessObjects Dashboards 4.0