Symptom
You have configured background job monitoring by adding jobs to be monitored into the table ALBTCMON (according to SAP note: 553953 - 'RZ20: Monitoring background jobs').
- You can see that some or all of these nodes in RZ20 (under structure: SAP CCMS Monitor Templates -> Background Processing -> System Wide -> Background -> Background Job Monitoring) are not updated any more.
- Under the above structure in RZ20, if You switch to view 'Status Data Collector', You can see that data collector method CCMS_BATCH_MONITORING is stuck in status 'Run required'.
- Under CCMS Selfmonitoring in RZ20, You can see the following alert:
CCMS_BATCH_MONITORING, Error: CALL SALI_MO_CREATE_ATTACH, SY-SUBRC = 5
or - Under MTE node Background,
(RZ20 -> SAP CCMS Monitor Templates -> Background Processing -> System Wide -> Background)
sub MTE nodes (BackgroundService/Background Job Monitoring/Long-Running Jobs)
do not appear.
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Environment
- SAP Basis release 610 and higher
- Computing Center Management System (CCMS)
Product
SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0
Keywords
SCSM_BTC_JOB_STARTUP , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , Problem
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