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1912400 - BCM - 731 - Queue assignment rights that has been removed for users either directly or via user group is not taken effect on CDT


You have removed a queue assignment to a user either directly or via the user group where this users is assigned to; however, the same user or users still get calls from such queue.



SAP Business Communication Management 7.0 up to SP3.100


SAP Contact Center, on-premise edition 7.0


KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem

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