Symptom
Settlement document has been created from the settlement due list successfully. However, the settled amount and status were not updated accordingly by the settlement document. Using report CRM_ORDER_UPDATE_FROM_BILLING still can not update the one order document(claim document).
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
CRM_ORDER_UPDATE_FROM_BILLING, Settlement, Claim , KBA , CRM-CLA-CSR , Claim , CRM-BTX-BF , Basic Functions for Business Transactions , CRM-CLA-STL , Claim Settlement , How To
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