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1913005 - Error: "Failed to load database information. The database connector 'crdb_p2snotes.dll' could not be loaded" when refreshing a report in Crystal Reports

Symptom

  • Error: "Failed to load database information. The database connector 'crdb_p2snotes.dll' could not be loaded. The correct version of the database client for this database might not be installed"
  • When refreshing a report based off a Lotus Notes data source in Crystal Reports, it fails with the error.


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Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CR, Lotus Notes Domino, native connection , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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