Symptom
No tax is determined for the line items of the sales order.
Reproducing the Issue
- Go to the Sales Orders work center.
- Go to the Sales Orders view.
- Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
- Edit the sales order and select the View All button.
- Go to the Items tab, where you can see 4 line items
- Select the Taxes subtab.
- The tax is determined for only first line item.
Cause
The first line item of the sales order is a Sales Kit product (which has a bundle of other products), the other line items of the order are subpart of the Sales Kit product, hence the tax determination will only be shown for the first line item.
Resolution
This is the expected behavior of the SAP Business ByDesign system.
Keywords
KBA , AP-SLO , Sales Order Processing , How To
Product
SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1902 ; SAP Business ByDesign 1905