1914185 - Scroll Bar is missing on Parameter screen in the viewer

Disable ajax calls for the viewer by using the below parameters in the web.xml file of the application.

<context-param>
<param-name>crystal_use_asynchronous_requests</param-name>
<param-value> false</param-value>
</context-param>

The parameter dialog box in the crystal report viewer do not contain a scroll bar and all the parameter of the report cannot be accessed through the crystal report viewer.

• Crystal Report server Embedded 2011
• Unmanaged Report Application Server SDK

1. Create a crystal report which contains multiple parameters(approximately more than 5).
2. Save the report to localdisk, specifically in a folder which the RAS has access to.
3. Create a web application, which uses RAS/Viewers java sdks to view a report.
4. In the web.xml, disable the ajax calls(enabled by default) using the below parameters

   <context-param>

   <param-name>crystal_use_asynchronous_requests</param-name>

   <param-value>false</param-value>

   </context-param>

5. View the crystal report through the application which uses the RAS SDKs to view the report in the crystal report viewer.

6. Parameter dialog box appears without a scrollbar and all the parameters are not visible and cannot be filled.

This issue has been identified and logged under Problem ID ADAPT01706199

This issue has been fixed in:

• SAP BusinessObjects Business Intelligence Platform 4.0 SP07 FixPack 5
• SAP BusinessObjects Business Intelligence Platform 4.0 SP08 FixPack 1
• SAP BusinessObjects Business Intelligence Platform 4.0 SP09
• SAP BusinessObjects Business Intelligence Platform 4.1 SP02 FixPack 1
• SAP BusinessObjects Business Intelligence Platform 4.1 SP03  

crse,ras2011,ras, embedded,ajax, disable, missing,scrollbar, ADAPT01706199, ADAPT01706200, ADAPT01711319, ADAPT01711320, ADAPT01711321, ADAPT01711322, scroll bar, web.xml, crystal reports, crystal reports viewer , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Bug Filed