1914223 - Exporting a Crystal report to Comma Separated Values format fails with Error:An error has occurred: Exception from HRESULT: 0x80042A4A

Symptom

A web application to export a Crystal report to Comma Separated Values format fails with 'Error:An error has occurred: Exception from HRESULT: 0x80042A4A'

Environment

SAP Business Objects Enterprise XI 3.1
SAP Crystal Reports 2008
Microsoft Visual Studio 2008
Internet Information Server 7.5

Cause

Identity Property of the Application pool under which the Web application is deployed, is set to 'ApplicationPoolIdentity' account.
'ApplicationPoolIdentity' account is a default account and does not have any rights to access Crystal reports or DLLs.

Resolution

Identity Property needs to be set to the account which is has rights over files and DLL's required to export reports to CSV format. eg. 'Local System' account'.
Change the Identity of the Application Pool to 'Local System' account.

Keywords

export to CSV; Exception from HRESULT: 0x80042A4A; Cr 2008 , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem

Product

Crystal Reports 2008 V1