SAP Knowledge Base Article - Preview

1915009 - Installation failure of an SAP System due to Error 1722: The RPC server is unavailable

Symptom

Installation of an SAP System on Microsoft Windows Server failed with one of the errors below:

[sapinst_dev.log]

FSL-00009 System call failed. Error 1722 (The RPC server is unavailable.)
or

Unable to check existence of account <domain\user account>. The RPC server is unavailable.


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Environment

  • Operating System: Microsoft Windows Server
  • Relational Database Management System
  • SAP Product: Software Provisioning Manager (SWPM)

Product

SAP ERP 6.0 ; SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0 ; mySAP ERP 2004

Keywords

SAPinst, SWPM, Error,  Windows, NT, Cluster, Unix, Linux, HP-UX, Solaris, AIX, RHEL, RHEL6, RHEL 6, SUSE, Enterprise, Oracle, Software Provisioning Manager, SIDadm,  Environment,  Step, Migration, System Copy, Refresh, Refreshing, Export, Exporting, Import, Database, OSDB, NetWeaver, Distributed, Central, Media, Installation, Installer, Install, NW, 70, 700, 7.0, 7.00, 701, 7.01, 702, 7.02, 703, 7.03, 71, 710, 7.1, 7.10, 711, 7.11, 72, 720, 7.2, 7.20, 73, 730, 7.30, 7.3, 74, 740, 7.4, 7.40, 75, 750, 7.50, 7.5, Export, Exporting, Import, Importing, authorization,kernel, installation export, RDBMS, Java components, Java bases SW, oracle, mss, 70SWPM, RMOSSWPM,  RMOS70SWPM, Unable to check existence of account, The RPC server is unavailable, Failed action: with parameters, Error number 2147944122 error type DCOM_HRESULT, FSL-00009  System call failed. Error 1722 (The RPC server is unavailable.)
, KBA , BC-INS-NT , SAP Netweaver based Solutions on Windows , BC-OP-NT , Windows , BC-INS-MIG , OS/DB Migrations with SWPM and DB refresh , BC-INS-SWPM , Installation with Software Provisioning Manager , Problem

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