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1915614 - Dump or error message occurs while SAPoffice object (user, folder, document, attachment) should be created

Symptom

While executing any kind of process which creates new SAPoffice object (folder, user, document, etc.) following errors occur:

  • Dump:
    Runtime Errors         SAPSQL_ARRAY_INSERT_DUPREC
    Except.                   CX_SY_OPEN_SQL_DB
    ABAP Program          SAPFSSO6
    ...
    Termination occurred in the ABAP program "SAPFSSO6" - in "SOFD_INSARR".
    ...
    Source code Extract:
    >>>>>    INSERT SOFD FROM TABLE SOFD_ARRAY.
    ...

  • Dump:
    Runtime Errors         SAPSQL_ARRAY_INSERT_DUPREC
    Except.                CX_SY_OPEN_SQL_DB
    ABAP Program           CL_BCS_DOCUMENT_DB============CP
    ...
    Termination occurred in the ABAP program "CL_BCS_DOCUMENT_DB============CP" -
    in "PERSIST".
    ...

  • Dump:
    Runtime Errors         DBSQL_DUPLICATE_KEY_ERROR
    Except.                CX_SY_OPEN_SQL_DB
    ABAP Program           CL_BCS_DOCUMENT_DB
    ...
    The termination occurred in ABAP program "CL_BCS_DOCUMENT_DB============CP",
     in "PERSIST".
    ...
    >>>>>   insert sood from table lt_sood.
    ...

  • Error message:
    Transaction Canceled SO 013 ( object_insert )
    ...

  • Error message:
    Database error for <object_insert> <>
    ...
  • Error message:
    Database error for <attach_insert> <>

  • Error message:
    Error trying to create office for user
    ...

  • Error message:
    The attachment has not been created
    Message no. SGOS_MSG042
    ...

  • Error message:
    No note was created
    Message no. SGOS_MSG040

  • No mails are created (for example after a client copy)


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Environment

  • As of SAP Basis Release 640
  • SAPoffice
  • Generic Object Services (Services for Object)

Product

SAP NetWeaver all versions

Keywords

Meldungsnr. SO013, Laufzeitfehler, Kurzdump, Nummerkreis, Datenbank-Fehler bei <object_insert>, Include FSSO6E01, GOS, number range, RSBCS_NUMBER_RANGE, RSSOPRRP, SKPR08, SOFFPHIO, OACT, OAC0 , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , BC-SRV-GBT-GOS , Generic Object Services , BC-SRV-GBT-OBL , Object links , Problem

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