SAP Knowledge Base Article - Preview

1916258 - Error "Failed to establish connection: Cause was unable to find SAP BOE platform Web services server" when trying to connect to SAP BW system from SAP Crystal Report for Enterprise

Symptom

  • Error "Failed to establish connection: Cause was unable to find SAP BOE platform Web services server" occurs when trying to connect to SAP BW system from SAP Crystal Report for Enterprise 4.x(CR4E).
  • Sometimes error "Remote Host Closed Connection during Handshake" also appears.
  • The issue does not occur for all users and is limited to users' client machine.


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Environment

  • SAP Business Intelligence Platform 4.x
  • SAP Crystal Reports for Enterprise 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Remote Host Closed Connection during Handshake, CR4E, Failed to establish connection, unable to find SAP BOE platform Web services server, 4.0, 4.1, bi 4.0, bi 4.1, bi4.0 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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