SAP Knowledge Base Article - Preview

1916307 - Messaging Server process crashing on Sybase Unwired Platform 2.2.4 - SMP/SUP


  • Seeing intermittent crashes on the Unwired Server Messaging Server processes: AdminWebServices.exe, ampservice.exe, JMSBridge.exe, LBManager.exe, OBMO.exe, OBServiceManager.exe. 
  • Review of the Windows Application Event viewer indicates it is happening at random times during the day and almost always between 1245 and 0145 every morning.  After this, devices are unable to connect to Sybase Unwired Server and restarting the Sybase Unwired Server does not always resolve the problem.



  • Sybase Unwired Platform 2.2.4 cluster
  • Windows 2008r2 virtual machine
  • Symantec Endpoint Protection
  • Virtual Machine snapshot software for backups


SAP Mobile Platform 2.3 ; Sybase Unwired Platform 1.5.2 ; Sybase Unwired Platform 1.5.5 ; Sybase Unwired Platform 2.0 ; Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2


  • SUP
  • Symantec Endpoint Protection
  • vss
  • Shadow Copy
, KBA , MOB-SUP-RT , SUP Runtime , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.