SAP Knowledge Base Article - Preview

1916417 - Error: Loading shared object failed during installation: Cannot verify DB login information [INS00104] - BI 4.0

Symptom

  • BI4.0 SP6 installation failed.
  • Producing this error message after clicking next button on the Central Management Server "CMS" repository configuration details.

Error: Database access error. Reason loading shared object failed.

First tried to load library libmysql.dll and failed because of error: [...
Cannot verify DB login information . [INS00104]...


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 Service Pack 6
  • Mysql 5.2

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

bi, 4.0, mysql 5.2, ins00104, libmysql.dll, shared object failed , KBA , BI-BIP-DEP-MSQ , Obsolete, use: BI-BIP-DEP , Problem

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