Symptom
- Information Design Tool (IDT) session terminated right after login for certain users
- possible error messages from the IDT GUI
- Error on refreshing: Open Session
- Connection failed.
- Following errors in IDT traces "com.crystaldecisions.sdk.occa.infostore.internal.InfoStore||Couldn't get my inbox"
- No issues for users with Administrative privileges
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- SAP Information Design Tool
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1
Keywords
Information Design Tool, IDT, session, open, closed, terminated, failed, Administrator, Everyone, inbox, inboxes, 4.0, 4.1, 4.x , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-IDT , Information design tool , How To
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