SAP Knowledge Base Article - Preview

1917171 - ChaRM hangs during status change - Solution Manager 7.x

Symptom

  • when changing the status of a change document, an endless loop situation occurs
  • when running an action for a change document the message "Reading TP status" is displayed and finally a dump is triggered


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Environment

SAP Solution Manager 7.x

Product

SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

Change Request Management, urgent change, normal change, hanging, stuck, hung up, status switch, timeout , KBA , SV-SMG-CM , Change Request Management , How To

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