Symptom
The address is not shown for the Party ID added in the Sales Team of opportunity.
Reproducing the Issue
- Go to the New Business work center.
- Go to the Opportunities view.
- Show All Opportunities and Find XYZ (XYZ represents the ID of the opportunity).
- Edit the opportunity XYZ and select the View All button.
- Go to the Involved Parties tab and select the Sales Team subtab.
- Add the party ID ABC for a party role (ABC indicated the ID of the party).
- No address detail appears for this party.
Cause
You have not maintained the address for the party ID ABC in the Business Partner Data.
Resolution
- Go to the Business partner Data work center.
- Go to the Business Partners view.
- Search for the business partner ABC (ABC represents the business partner ID).
- Edit the business partner ABC and go to the General tab.
- Add the country, then house number, postal code etc.
- Save the business partner.
- Now go to the New Business work center.
- Go to the Opportunities view.
- Show All Opportunities and Find XYZ (XYZ represents the ID of the opportunity).
- Edit the opportunity XYZ and select the View All button.
- Go to the Involved Parties tab and select the Sales Team subtab.
- Add the party ID ABC again for a party role (ABC indicated the ID of the party).
The address details are available for this party.
Keywords
KBA , LOD-CRM , Cloud for Customer , How To
Product
SAP Business ByDesign all versions