SAP Knowledge Base Article - Public

1917422 - The Address is Not Shown For the Party ID Added in the Sales Team of Opportunity

Symptom

The address is not shown for the Party ID added in the Sales Team of opportunity.

Reproducing the Issue

  1. Go to the New Business work center.
  2. Go to the Opportunities view.
  3. Show All Opportunities and Find XYZ (XYZ represents the ID of the opportunity).
  4. Edit the opportunity XYZ and select the View All button.
  5. Go to the Involved Parties tab and select the Sales Team subtab.
  6. Add the party ID ABC for a party role (ABC indicated the ID of the party).
  7. No address detail appears for this party.

Cause

You have not maintained the address for the party ID ABC in the Business Partner Data.

Resolution

  1. Go to the Business partner Data work center.
  2. Go to the Business Partners view.
  3. Search for the business partner ABC (ABC represents the business partner ID).
  4. Edit the business partner ABC and go to the General tab.
  5. Add the country, then house number, postal code etc.
  6. Save the business partner.
  7. Now go to the New Business work center.
  8. Go to the Opportunities view.
  9. Show All Opportunities and Find XYZ (XYZ represents the ID of the opportunity).
  10. Edit the opportunity XYZ and select the View All button.
  11. Go to the Involved Parties tab and select the Sales Team subtab.
  12. Add the party ID ABC again for a party role (ABC indicated the ID of the party).

The address details are available for this party.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Business ByDesign all versions