SAP Knowledge Base Article - Preview

1917500 - Android device goes into loop prompting for new password

Symptom

  1. Android device presents the lock screen
  2. On entering the password, the user is told that the password has expired and is prompted to enter a new one
  3. The device then immediately reverts to the lock screen in a loop


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Environment

  • Samsung or LG Android device
  • Afaria 7.0 Service Pack 3 (SP3)
  • Password strength enforced through Afaria policy

Product

SAP Afaria 7.0

Keywords

48915 11791972 , KBA , MOB-AFA , Afaria , Problem

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