Symptom
When upgrading the HANA revision, the first startup with the new revision which takes place during the upgrade fails. The HLM logs display the following error:
INFO: Waiting for hdbdaemon ERR : FAIL: process hdbdaemon HDB Daemon not running ERR : Start instance 00 on master host <hostname> failed. INFO: Messages from trace files ERR : Check the log file for SAP HANA Database error messages ERR : Cannot start system ERR : error upgrading ERR : Upgrade failed INFO: Summary of critical errors ERR : Upgrade failed ERR : error upgrading ERR : Cannot start system ERR : Start instance 00 on master host <hostname> failed. ERR : FAIL: process hdbdaemon HDB Daemon not running ERR : Check the log file for SAP HANA Database error messages |
Subsequent startup attempts (for example directly using 'HDB start' on the master node) either fail immediately or hang forever. It is important to note that the only database process which at least is attempted to be started is the hdbdaemon process. Other processes like indexserver or nameserver are not even started and hence, their logfiles are not updated by the startup.
The trace file of the HANA daemon on the master node (daemon_<hostname>_<port>_<>number) contains the following entries:
program "nameserver" has runlevel 1, which is larger than the target runlevel 0, it won't be started program "preprocessor" has runlevel 2, which is larger than the target runlevel 0, it won't be started program "indexserver" has runlevel 3, which is larger than the target runlevel 0, it won't be started program "indexserver.c" has runlevel 3, which is larger than the target runlevel 0, it won't be started program "scriptserver" has runlevel 3, which is larger than the target runlevel 0, it won't be started program "statisticsserver" has runlevel 3, which is larger than the target runlevel 0, it won't be starte program "xsengine" has runlevel 3, which is larger than the target runlevel 0, it won't be started program "sapwebdisp" has runlevel 4, which is larger than the target runlevel 0, it won't be started program "compileserver" has runlevel 2, which is larger than the target runlevel 0, it won't be started |
OR
Basis LttImportProvider.cpp(00280) : >>>> DUMP: exception occurred: file ltt/impl/memory.cpp, line 000063, errno 1000002: Out of memory ; $size$=549755813897; $name$=<malloc allocator>; $type$=MallocAllocatorImpl; $inuse_count$=0; $allocated_size$=0 exception throw location: 1: ... in ltt::string_base ... at memory.hpp:737 (hdbdaemon) 2: ... in ltt::basic_stringbuf ... string.hpp:718 (hdbdaemon) 3: ... in ltt::basic_streambuf ... streambuf.hpp:693 (hdbdaemon) 4: ... in ltt::basic_ostream ... streambuf.hpp:340 (hdbdaemon) 5: ... in ltt::basic_ostream ... ostream.hpp:600 (hdbdaemon) 6: ... in SAPStartsrvInfoWriter::add ... TrexTrace.h:81 (hdbdaemon) 7: ... in TeeInfoWriter::add ... |
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Environment
SAP HANA Database
Product
Keywords
database parameters; filesystem; Directory; /usr/sap/<SID>/HDB<xx>/exe/config; /hana/shared/<SID>/global/hdb/custom; configuration file; daemon.ini; , KBA , HAN-LM-PLT , SAP HANA Platform Lifecycle Management , Problem
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