SAP Knowledge Base Article - Public

1919386 - You Get Error Message "Costs not determined" for the Sales Order Line Item Which was Created From a Purchase Order

Symptom

You get error message Costs not determined for the sales order line item, though you have already added the cost in the product master data and updated the pricing in the sales order.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  4. Edit the sales order and select the View All button.
  5. Go to the Items tab.
  6. You get error message for a line item where product ABC is added (ABC represents the ID of the product).
    • Error message: Costs not determined.
  7. However you have already added the cost in the Valuation tab of the product ABC and updated the pricing in the Pricing tab of the sales order.

Cause

Since the sales order is created via a purchase order (B2B), the update has not reached to the sales order after changes in the product master data. The sales order can only be update from the purchase order document.

Resolution

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Orders view.
  3. Search for the purchase order QRS from which the sales order has been created (QRS represents the IF of the purchase order).
  4. Edit the purchase order and select the View All button.
  5. Go to the Items tab.
  6. Remove the quantity from a line item -> Select Enter button of your desktop/laptop.
  7. Again add the same quantity for the line item-> Select Enter button of your desktop/laptop.
  8. Select the Send Update button in the purchase order QRS screen.
  9. Close the purchase order QRS screen.
  10. Go to the Sales Orders work center.
  11. Go to the Sales Orders view.
  12. Search for the sales order XYZ (XYZ represents the ID of the sales order).
  13. Edit the sales order and select the View All button.
  14. Go to the Pricing and Invoicing tab.
  15. Select the Update Pricing button and choose Completely.
  16. Save the sales order.

Now the error message will not appear in the sales order.

Keywords

B2B; Sales Order; Purchase Order; Costs not determined; , KBA , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808