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1919861 - ERROR: HTTP 500 "while trying to invoke the method java.util.Properties.entrySet() of an object loaded from local variable 'globalProperties' " after upgrade of BI or Add-ons

Symptom

  • ERROR: "while trying to invoke the method java.util.Properties.entrySet() of an object loaded from local variable 'globalProperties'" after upgrade of the product
  • Below error is seen in stderr.log after the upgrade
    --------
    org.apache.catalina.core.StandardWrapperValve invoke
    SEVERE: Servlet.service() for servlet [equinoxbridgeservlet] in context with path [/BOE] threw exception
    java.lang.NullPointerException: while trying to invoke the method java.util.Properties.entrySet() of an object loaded from local variable globalProperties'
    --------
  • Below error is seen while attempting to open BI Launchpad (BILP) or Central Management Console (CMC) post upgrade:
    HTTP Status 500
    ---------------------------------------
    type Exception report
    message
    description The server encountered an internal error () that prevented it from fulfilling this request.
    exception
    java.lang.NullPointerException: while trying to invoke the method java.util.Properties.entrySet() of an object loaded from local variable 'globalProperties'
    --------------------------------------


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x
  • SAP Lumira BIP Add-on 1.x
  • Windows 
  • Linux / Unix
  • Apache Tomcat 6 / 7 / 8

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

HTTP Status 500, HTTP 500,  globalProperties, java.util.Properties.entrySet, stderr.log, SEVERE: Servlet.service() for servlet [equinoxbridgeservlet] in context with path [/BOE] threw exception, java.lang.NullPointerException, equinoxbridgeservlet, exception, severe, org.apache.catalina.core.StandardWrapperValve invoke, internal error , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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