SAP Knowledge Base Article - Preview

1920004 - When using iOS 7 with Agentry client 6.0.34, initial synch freezes during "Requesting public key".


  • The dialog box displays the message "Requesting public key" and halts all activity on the client device application screen.
  • As a result, the user is unable to synch the client with the Agentry server.



  • Apple device using iOS 7.
  • Agentry client version 6.0.34 (first Agentry client version that is compatible with iOS 7).
  • Agentry server version 6.0.6 or earlier.




Agentry 6.0


KBA , MOB-SYC , Syclo Mobility , Problem

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