Symptom
- SAP EIS loadset failed during the optimization stage.
- System is unresponsive or hanging after the loadset failure.
- For versions prior to 6.10, the following error message appears in the log: Caused by: java.lang.OutOfMemoryError: Java heap space.
- For version 6.10 and above, the EIS application log shows the application starting up with no corresponding shutdown.
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Environment
SAP Enterprise Inventory and Service Level Optimization (EIS)
Product
SAP Enterprise Inventory and Service-Level Optimization all versions
Keywords
SmartOps, OutofMemory, optimization failing, SmartOpsStarter, lead time, lead_time, RAM, failure, restart , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , Problem
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