SAP Knowledge Base Article - Preview

1920467 - XRS4940: Service: An unexpected error has occurred in the following Afaria component: XComms.exe

Symptom

During a file transfer via a session script to an Android Device the Afaria Service stops with this Error Message:

"XRS4940: Service: An unexpected error has occurred in the following Afaria component: XComms.exe. The service is stopping. EXPLANATION: A fatal error occurred that could not be handled. All communications are disabled. ACTIONS: Close all other Afaria applications, then attempt to start the Afaria service again. If this error persists, try shutting down the machine before restarting the service. If this error still persists, contact your support representative."

On the Device you see this Error:
GetFileStatsRequestrequest got an exception: com.Android.Afaria.transport.ar: Packet.sendDataPacket:Socket closed


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Environment

  • Afaria 7.0 (All Supported versions)

Product

SAP Afaria 7.0

Keywords

KBA , MOB-AFA , Afaria , Problem

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