SAP Knowledge Base Article - Preview

1920619 - BP_FACTSHEET not displayed for custom role

Symptom

In CRM Web UI, select an account  and click on the factsheet button. Factsheet does not appear. Instead there is an error: "no factsheet is available for your role"


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Environment

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 on SAP enhancement pack
  • SAP CRM Web UI 7.0x

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

KBA , CRM-MD-BP-CCP , Business Partner Cockpit , Problem

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