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SAP Knowledge Base Article - PreviewSymptom
If SMS messages exceed 160 Characters, when they are received by a user, the messages are in the incorrect order, which occasionally makes the message hard to understand.
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
SMS splitting, content gateway, NOW SMS, CGW, Ozeki NG, SMS, messaging , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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