SAP Knowledge Base Article - Preview

1921068 - Opening connections on the universe design tool fails with a runtime error

Symptom

  • When accessing a BI4 system connections from the Universe Design tool (UDT), you are encountering a "Runtime" error message in place of the connections window as seen below.
  • You are able to connect using the UDT from client workstations or servers, and import universes
  • However, the universe parameters page does not show any connection data as below -

designer_parameter_disabled.png

  • If you try bringing up the connections in the  UDT by using Tools > Connections option, you get a Microsoft Visual C++ runtime error as below -

designer_runtime_error.png

  • You are however able to use the same UDT client tool and connect to a different BI4 system.
  • You ensured that the servers and clients are all at the same patch level
  • You have already verified SAP kbase 1811332 - Universe Designer Crashes When Connections are lost or corrupted (fixed in SP06) because all client and server machines are at higher patch levels


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Environment

SAP BusinessObjects BI Platform 4.0 SP06 and higher

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BI4.0 BI40 4.0 unv .unv designer udt bobj boe , KBA , BI-BIP-UDT , Universe Design Tool , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-SL , Semantic Layer , Problem

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