SAP Knowledge Base Article - Preview

1921126 - What authorizations are required for VAR? - Incident Management

Symptom

  • S-User ID partner authorizations
  • Setting up partner access to end user customer account
  • Messages will not forward from Solution Manager to SAP ONE Support Launchpad


Read more...

Environment

  • SAP Solution Manager
  • Launchpad Incident Management

Product

SAP Solution Manager all versions

Keywords

SMIV, ITSM, Value Added Reseller, permissions, Report an incident, Create Customer Messages, Send incidents to SAP, Send Customer Messages to SAP, Close incidents,  Confirm Customer Messages, Open Service Connections, Maintain System Data , KBA , SV-SMG-SUP , Service Desk / Incident Management , XX-SER-SAPSMP-USR , User Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.