1921132 - Web Intelligence: Web Intelligence Processing Server crashes while rendering a specific report

• The Web Intelligence (WebI) Processing Server crashes
• Trace logs don't show an error message immediately before the crash and the service does not shut down gracefully
• A specific report is being processed on the WebI Processing Server when the service crashes
• One or more of the following error messages (or similar) may appear in the logs prior to the crash:

"**ERROR:C3_xmlParserBase:line 2, column 0 : Unexpected element ATTRIBUTE"
"**ERROR:C3_cdbDSLServer:prompt->SetTypedDefaultValues failed : 291328 [kc3dslds_server.cpp;3698]"
"An internal error occured while calling 'getDocumentInfos' API. (Error: ERR_WIS_30270)"

occurred BI BI4 BI40 BOE XI XI4 XI40 Enterprise Launchpad bilaunchpad bad wrong incorrect corrupted inconsistent strange weird wierd behavior behaviour broken crash fail failure response unresponsive deny request new PID processid process id hang manual restart start run running retrieve retrieval render edit view viewer print export schedule java jrp rich internet application web dhtml viewer wrc richclient desktop application ERR_WIS_30270 WIS 30270 , KBA , BI-RA-WBI , Web Intelligence , BI-RA-WBI-DSL , Obsolete, use : BI-RA-WBI-BE-DP , Problem