SAP Knowledge Base Article - Preview

1921576 - Error "This browser is not supported" is encountered on CRM WebClient UI login page.

Symptom

  1. An error stating that 'This browser is not supported' is encountered on CRM WebClient UI login page.
  2. "You are calling the Web site with a browser that is not supported" error is displayed on the login page of SAP CRM.


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Environment

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 on SAP enhancement pack
  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

PAM, support package stack, detection, unsupported, webui, web-dynpro, , KBA , CA-WUI-UI , User Interface , BC-WD-UR , Unified Rendering , BC-WD-ABA , Web Dynpro ABAP , Problem

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