1921940 - Xcelsius Dashboard is throwing an error HTTP Status 500 - javax.servlet.ServletException: java.lang.NoSuchMethodError

• Creating a new Xcelsius Dashboard via Query Builder
• The Xcelsius Dashboards can't be viewed because a an error thrown by the web server, HTTP Status 500 - javax.servlet.ServletException: java.lang.NoSuchMethodError

Error:
HTTP Status 500 - javax.servlet.ServletException:
java.lang.NoSuchMethodError:
com.sap.sdk.plugin.desktop.xcelsius.internal.XcelsiusEnterprise.get Device
Type()C

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type Exception report

message javax.servlet.ServletException: java.lang.NoSuchMethodError:
com.sap.sdk.plugin.desktop.xcelsius.internal.XcelsiusEnterprise.getDevice
Type()C

description The server encountered an internal error that prevented it
from fulfilling this request.

exception

java.lang.RuntimeException: javax.servlet.ServletException:
java.lang.NoSuchMethodError:
com.sap.sdk.plugin.desktop.xcelsius.internal.XcelsiusEnterprise.get Device
Type()C
com.businessobjects.http.servlet.internal.BundlePathAwareServiceH
andler.serviceHelper(BundlePathAwareServiceHa ndler.java:254)
com.businessobjects.http.servlet.internal.BundlePathAwareServiceH
andler.service(BundlePathAwareServiceHandler. java:197)
com.businessobjects.http.servlet.internal.ProxyServlet.service(Pr
oxyServlet.java:248)
javax.servlet.http.HttpServl et.service(HttpServlet.java:722)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeSer
vlet.java:220)
javax.servl et.http.HttpServlet.service(HttpServlet.java:722)
com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutM
anagerFilte r.java:168)

• SAP BusinessObjects BI Platform 4.1 Patch 1
• Tomcat 6
• Xcelsius Dashboards

41 4.0 40 error java lang NoSuchMethodError com sap sdk plugin desktop xcelsius internal XcelsiusEnterprise get XcelsiusEnterprise.jar Business Objects Launchpad launch pad , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem