SAP Knowledge Base Article - Preview

1921951 - BI Mobile time out issue after 120 seconds

Symptom

A connection to a VPN tunnel is closed after Apple's enforced timeout of 120 seconds is reached.

This commonly occurs when the Business Intelligence (BI) Mobile application is involved in a long running query to the server.


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Environment

 

SAP BusinessObjects Business Intelligence platform 4.0

BI Mobile Application

iOS 5.x, 6.x, 7.x

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

BI mobile, mobile, MobI, timeout, apple, 120, 2 minutes, 2, VPN, server, long running, long query, time out , KBA , BI-BIP-MOB , Obsolete;use:MOB-APP-BI-BB Blackberry,MOB-APP-BI-SRV server , Bug Filed

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