1922083 - Error Message: Service call failed; report an case, While Migrating Open Sales Orders

When migrating Open Sales Order, system throws below error message:

Service call failed; report an case

SAP Business ByDesign

1. Go to the Business Configuration work center.
2. Go to the Overview view.
3. Find the Migration of Open Sales Orders activity.
4. Select Migrate open sales orders using the migration tool.
5. Execute Migration Step by Step.

The cause for the behavior might be:

1. The Products assigned in the Sales Order is not activated for Sales.
2. The Accounts assigned in the Sales Order doesn't exist in the system.
3. The Accounts assigned in the Sales Order is in status Blocked.
4. The Accounts assigned in the Sales Order is Active but there is no Address maintained in the Communication tab of the Account.

Resolution for cause 1: 

For any Sales Order if you are assigning an Account then the Account should be Active. So, in order to complete the migration of above Sales Orders (Status: Blocked), the status should be Active.

Resolution for cause 2: 

For any Sales Order if you are assigning an Account then the Account should be Active and also the Account should have a valid Address. Maintain the address for the Account (tab Communication; sub tab Addresses)

Resolution for cause 3: 

For any Sales Order if you are assigning a Product then the Product should have the Sales enabled.

Resolution for cause 4: 

Maintain an Address in the Communication tab of the Account.

Migration, Unable, Sales, ByD , KBA , service call failed , migrate open sales order , SRD-CC-MIG-CNT , Migration: Content , How To