SAP Knowledge Base Article - Preview

1922646 - Transaction Duplicated After abnormal Shutdown


POS; Transaction Duplicated After abnormal Shutdown

In which Version and build# customer reported the issue?
- 10.3  Build 559 and Build 571

Steps to Duplicate:
1. Press Regular Sale
2. Sell Items
3. Press total
4. Select Check Tender
5. Enter Amount
6. Wait for Validation Message
7. Shutdown Pos (Turn it off)
8. turn on Pos
9. Pos will recover Txn and Will continue

* trx only generates M records

Submit parsed logs where required, and provide analysis of the
- See reproduction attachments

What is the business impact?

What Version the client would like their fix put into?
- 2.3 B559, 571, 686 and latest



SAP Point of Sale - All versions


SAP Point-of-Sale all versions


KBA , IS-R-TGM-POS , Transactionware GM-POS , Problem

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