Symptom
POS; Transaction Duplicated After abnormal Shutdown
In which Version and build# customer reported the issue?
- 10.3 Build 559 and Build 571
Steps to Duplicate:
1. Press Regular Sale
2. Sell Items
3. Press total
4. Select Check Tender
5. Enter Amount
6. Wait for Validation Message
7. Shutdown Pos (Turn it off)
8. turn on Pos
9. Pos will recover Txn and Will continue
* trx only generates M records
Submit parsed logs where required, and provide analysis of the
investigation:
- See reproduction attachments
What is the business impact?
- MEDIUM
What Version the client would like their fix put into?
- 2.3 B559, 571, 686 and latest
Read more...
Environment
SAP Point of Sale - All versions
Product
Keywords
KBA , IS-R-TGM-POS , Transactionware GM-POS , Problem
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