SAP Knowledge Base Article - Public

1923076 - How to Delete Partially Delivered Shopping Cart


You want to delete a partially delivered shopping cart but the system do not display any option to do so.


SAP Business By Design

Reproducing the Issue

  1. Go to the work center Home.
  2. Select the view Self -Services.
  3. Select Track My Shopping Carts.
  4. Open the respective shopping cart
  5. There is no option to delete it.


Shopping cart can be deleted only if it is in preparation status.


Once the document is released, the system does not allow to delete it but you can cancel the shopping cart by cancelling the remaining open quantity of the purchase request created as a follow-on document of the shopping cart.

If there are follow up delivery documents and purchase orders, please cancel them in reverse order, i.e. cancel the delivery document first, then cancel the purchase order and then cancel the open quantity in purchase request at item level using Actions-> Cancel Open Quantity.

This will cancel the shopping cart.


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