SAP Knowledge Base Article - Public

1923306 - Error Appears While Submitting Sales Quote


You are submitting the sales quote and below error message appears.

For Example: Sender email address( or not permitted.

Reproducing the Issue

  1. Go to the New Business work center.
  2. Go to the Sales Quote view.
  3. Select the relevant Quote.
  4. Select Submit.
  5. Error appears.


The domain of sender address must be maintained in the fine-tuning activity under Business configuration work center.


  1. Go to the Business Configuration work center.
  2. Select the Implementation Projects view and select Fine-Tune chevron.
  3. Select the E-mail and Fax Settings fine tuning activity.
  4. Select E-mail and Fax Settings link.
  5. Select Add button under Allowed Sender E-mail Domains.
  6. Fill in the Domain.
  7. Select Save button.


KBA , AP-LP , Lead Processing , How To


SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802