Symptom
You are submitting the sales quote and below error message appears.
For Example: Sender email address(abc.ca or xyz.com) not permitted.
Reproducing the Issue
- Go to the New Business work center.
- Go to the Sales Quote view.
- Select the relevant Quote.
- Select Submit.
- Error appears.
Cause
The domain of sender address must be maintained in the fine-tuning activity under Business configuration work center.
Resolution
- Go to the Business Configuration work center.
- Select the Implementation Projects view and select Fine-Tune chevron.
- Select the E-mail and Fax Settings fine tuning activity.
- Select E-mail and Fax Settings link.
- Select Add button under Allowed Sender E-mail Domains.
- Fill in the Domain.
- Select Save button.
Keywords
KBA , AP-LP , Lead Processing , How To
Product
SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802