SAP Knowledge Base Article - Preview

1925207 - Hyperlink to Activity is not working


While you try to go to an activity (i.e.: Interaction Log) from another business transaction using the hyperlink available in Transaction History assignment block the system navigates to Activity Search page and you get the error message "Entity could not be determined".



  • SAP Customer Relationship Management 2007 and above
  • SAP CRM Web Client User Interface(Web UI)


SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0


DocFlow, Navigation, Interaction Log , KBA , CRM-BTX-ACT , Activity Management , Problem

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