Symptom
The voicemail icon in CDT is not updated upon receiving a new voicemail notification as seen below:
Read more...
Environment
SAP Business Communication Management 7.0 up to 7.0.4.100
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CDT VM Alert, voicemail alarm, voicemail alert, voicemail notification, voicemail icon , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.