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1926331 - Sybase Unwired Platform clients having poor synchronization response - SUP/SMP


User has an iOS device with Sybase Unwired Platform 2.1.2:

  1. After extended operation, synchronization times increased dramatically until Sybase Unwired Platform became unresponsive to synchronization requests. 
  2. User had to restart Sybase Unwired Platform to resolve response time issues. 
  3. Review of the Sybase Unwired Platform server indicated the mlsrv12.exe process was consuming 7.5 GB of memory before restart.



  • Sybase Unwired Platform 2.1.2
  • iOS Client Devices
  • MBS synchronization
  • OnDemend MBOs
  • Default Synchronization Group running every 10 minutes


Sybase Unwired Platform 2.1


  • SIS
  • Synchronization Group
  • SUP
  • memory
, KBA , MOB-SUP-RT-SCC , SUP Runtime Sybase Control Center , Problem

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