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1926357 - Error message when running report: Report Cannot be Opened / Failed to Open Report; Report an Incident


You are trying to run a report/data source in the web browser and receive one of the following error message after the report loaded for some time:

  • 'Report cannot be opened; report an incident.'
  • 'Failed to open report "Internal Server Error" - open an incident.'

In such an Incident, no report data is displayed and you can only close the report screen. Sometimes other error messages are possible; you will find them in the See Also section.



  • SAP Business ByDesign
  • SAP Cloud for Customer


SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


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